UK Visas and Immigration: South Wales

Home Office written question – answered on 6th February 2019.

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Photo of Jo Stevens Jo Stevens Labour, Cardiff Central

To ask the Secretary of State for the Home Department, pursuant to the Answer of 1 November 2018 to Question 184982 on UK Visas and Immigration: South Wales, whether the contract with Sopra Steria includes any requirement on (a) opening and (b) access hours.

Photo of Caroline Nokes Caroline Nokes The Minister for Immigration

Cardiff UK Visa and Citizenship Application Service will be open between 10am and 4pm on weekdays. The service is also available as an added value service between 4pm and 6pm (weekdays) and 9am and 5pm (Saturday)

Newport UK Visa and Citizenship Application Service will be open every Tuesday and Friday between 9:30am and 12:30pm.

Cardiff library access hours are 10am to 6pm Monday to Saturday

Newport library access hours are 9am to 5.30pm Tuesday to Friday.

Sopra Steria can also cater for customers who wish to have more flex-ible mobile application services at a time of their choosing.

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