Consumers: Subscriptions

Department for Business, Energy and Industrial Strategy written question – answered on 22nd October 2018.

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Photo of Martyn Day Martyn Day Scottish National Party, Linlithgow and East Falkirk

To ask the Secretary of State for Business, Energy and Industrial Strategy, with reference to the April 2018 Green Paper on Modernising Consumer Markets, what estimate he has made of the annual cost to consumers who fail to cancel subscriptions following initial free trials; and if he will make a statement.

Photo of Kelly Tolhurst Kelly Tolhurst Parliamentary Under-Secretary (Department for Business, Energy and Industrial Strategy)

The Government has not estimated the annual cost to consumers of unwanted subscriptions.

The Government is committed to tackling the problem of subscription traps and has asked Citizens Advice to lead work on behalf of the Consumer Protection Partnership to recommend any actions needed to prevent consumers paying for unwanted subscriptions.

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