Sign Language: Hospitals

Department of Health and Social Care written question – answered on 22nd October 2018.

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Photo of Luke Pollard Luke Pollard Shadow Minister (Environment, Food and Rural Affairs) (Fisheries, Flooding and Water)

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure hospital staff can support British sign language interpreters to assist deaf patients.

Photo of Caroline Dinenage Caroline Dinenage Minister of State (Department of Health and Social Care)

Compliance with the Accessible Information Standard is a legal duty: organisations that provide National Health Service care or adult social care have been required to meet the Standard since August 2016. Compliance with the Standard is also a requirement of the NHS Standard Contract 2018/19.

Commissioners must actively support compliance by organisations from which they commission services and they must also seek assurance from providers with regard to compliance.

The Care Quality Commission, when inspecting providers, also looks at how services implement the Accessible Information Standard.

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