The DVLA provides vehicle keeper information to private parking management companies only where they are members of an appropriate accredited trade association. This requirement seeks to ensure they are legitimate companies that operate within published codes of practice which promote fair treatment of the motorist. The release of this information is provided for in law and the arrangements are subject to robust safeguards to ensure that data is provided only to those with a legitimate need to request it.
The DVLA carries out its own comprehensive auditing, involving both remote and on-site audits in conjunction with the Government Internal Audit Agency. Where issues arise, action will be taken to ensure the matter is rectified, including, where appropriate, access to the information being withheld.