Patients: Transport

Department of Health and Social Care written question – answered at on 13 September 2018.

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Photo of David Drew David Drew Shadow Minister (Environment, Food and Rural Affairs)

To ask the Secretary of State for Health and Social Care, if he will establish an urgent investigation into (a) the application of the eligibility criteria for accessing and (b) other aspects of the operation of patient transport services in the south-west.

Photo of David Drew David Drew Shadow Minister (Environment, Food and Rural Affairs)

To ask the Secretary of State for Health and Social Care, for what reason NHS England and his Department have not provided new or more detailed guidance to clinical commissioning groups on the eligibility criteria for non-emergency patient transport since 2010.

Photo of Steve Brine Steve Brine The Parliamentary Under-Secretary for Health and Social Care

The delivery of effective Patient Transport Services (PTS) and the application of eligibility criteria in line with the national guidance are matters for local National Health Service clinical commissioning groups (CCGs). The existing national guidance makes clear that eligibility for PTS is based on medical need, and that patients should reach appointments in a reasonable time, in reasonable comfort, and without detriment to their medical condition. CCGs must ensure that services are provided to this specification.

To ensure the central guidance is fit for purpose for the needs of patients in future, by the end of 2018 NHS England and NHS Improvement will jointly undertake a scoping exercise which will inform the approach to refreshing the guidance.

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