NHS: Pensions

Department of Health and Social Care written question – answered on 10th September 2018.

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Photo of Paul Blomfield Paul Blomfield Shadow Minister (Exiting the European Union)

To ask the Secretary of State for Health and Social Care, what the timeframe is for the processing time for applications to NHS Pensions by NHS employees to revert to 30 calendar days.

Photo of Steve Barclay Steve Barclay Minister of State (Department of Health and Social Care)

The NHS Business Services Authority (NHSBSA) is addressing current performance issues. Issues were caused by a change in procedure which led to increased processing times. The NHSBSA has now reverted back to their old system and processing has sped up, although a backlog remains. Around a quarter of cases are being processed on time and around half of cases are processed on time or within 20 working days. The NHSBSA is taking all measures to restore performance to acceptable levels.

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