Fraud

Home Office written question – answered on 5th September 2018.

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Photo of Layla Moran Layla Moran Liberal Democrat Spokesperson (Education)

To ask the Secretary of State for the Home Department, how many reports to Action Fraud have been dismissed by a computer system before they are read by a member of staff in each of the last three years for which figures are available.

Photo of Ben Wallace Ben Wallace Minister of State (Home Office) (Security)

No reports are dismissed by a computer system, all reports submitted to Action Fraud are processed through an automated triage system that is designed to ensure that resources are targeted at those cases that have the most viable lines of enquiry. An automated process is required due to the large number of cases received (approximately 42,000 per month) to provide an efficient and effective response.

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