Aviation: Compensation

Department for Transport written question – answered on 5th September 2018.

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Photo of Ian Murray Ian Murray Labour, Edinburgh South

To ask the Secretary of State for Transport, whether he has made an assessment of the potential merits of introducing into the airline industry a delay-repay scheme similar to that in the rail industry; and if he will make a statement.

Photo of Jesse Norman Jesse Norman Parliamentary Under-Secretary (Department for Transport)

Strong levels of consumer protection are already in place for air passengers under EC Regulation 261/2004 which apply to delays, and the UK will not fall below current standards of protection when we leave the EU. As part of the Aviation Strategy, the Government plans to raise awareness and clarify the current compensation arrangements for air passengers in the event of delay, cancellation or denied boarding. The Department for Transport will publish its final Aviation Strategy in mid-2019.

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