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The average waiting time for a general practitioner (GP) appointment is not collected or held centrally. In the 2017 GP patient survey 70.8% of respondents (of those who could remember whether or not they were able to get an appointment, and when they wanted the appointment) stated they saw or spoke to someone at a time they wanted to or sooner. NHS England is working with NHS Digital to consider ways of improving the availability and quality of GP data, including waiting times data.
The Government is committed to improving access to general practice services including sufficient routine appointments at evenings and weekends to meet locally determined demand, alongside effective access to out of hours and urgent care services. The latest National Health Service planning guidance, issued by NHS England in February 2018, requires clinical commissioning groups to provide extended access to general practice to their whole population by 1 October 2018, to ensure additional capacity is in place ahead of winter 2018.