Immigration: Married People

Home Office written question – answered on 26th June 2018.

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Photo of Baroness Afshar Baroness Afshar Crossbench

To ask Her Majesty's Government, further to the answer by Baroness Williams of Trafford on 18 June, whether they will take steps to improve the treatment by immigration officers of British citizens accompanying non-British born spouses entering the UK; and what those measures will be.

Photo of Baroness Williams of Trafford Baroness Williams of Trafford The Minister of State, Home Department, Minister for Equalities (Department for International Development)

Border Force expects high standards of professionalism of its officers in their dealings with all members of the public, regardless of their nationality or status.

Border Force follows strict guidelines with regards to discrimination, and officers undergo intensive training prior to taking up their positions. Border Force does not tolerate any breach of these principles.

Complaints about Border Force and the services it provides are treated seriously and are used as an opportunity to improve services.

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