Tickets: Touting

Department for Digital, Culture, Media and Sport written question – answered on 26th June 2018.

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Photo of Royston Smith Royston Smith Conservative, Southampton, Itchen

To ask the Secretary of State for Digital, Culture, Media and Sport, what his Department's policy is on ticket touting.

Photo of Royston Smith Royston Smith Conservative, Southampton, Itchen

To ask the Secretary of State for Digital, Culture, Media and Sport, what his Department's policy is on the secondary ticket market.

Photo of Margot James Margot James The Minister of State, Department for Culture, Media and Sport

We are committed to cracking down on unacceptable behaviour in the ticketing market and improving fans’ chances of buying tickets at a reasonable price.

We have strengthened the existing ticketing information requirement in the Consumer Rights Act 2015, and have introduced a new criminal offence of using automated software to buy more tickets than that allowed for profit.

We support the work of enforcement agencies in this area, such as the Competition and Markets Authority, National Trading Standards, and the advertising industry's own regulator the Advertising Standards Authority.

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