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Green Deal Scheme: Scotland

Department for Business, Energy and Industrial Strategy written question – answered on 27th June 2018.

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Photo of Alan Brown Alan Brown Shadow SNP Spokesperson (Transport), Shadow SNP Spokesperson (Infrastructure and Energy)

To ask the Secretary of State for Business, Energy and Industrial Strategy, how many green deal loans have been re-assessed against the Golden Rule that savings should exceed loan payback costs in (a) Scotland and (b) Kilmarnock and Loudoun constituency.

Photo of Claire Perry Claire Perry The Minister of State, Department for Business, Energy and Industrial Strategy, Minister of State (Business, Energy and Industrial Strategy) (Energy and Clean Growth)

The Golden Rule is the method used to calculate the amount a consumer may borrow under a Green Deal Plan. The Golden Rule is based on the principle that the first year’s repayments should not exceed the estimated first year saving for a typical consumer, and the payment period should not exceed the savings period. Once a Green Deal Plan is agreed, it does not get re-assessed against the Golden Rule.

If a consumer has any questions about their Green Deal Plan or would like to submit a complaint, the established process is for them to contact their Green Deal Provider. This may be a different company from the one that completed the installation. If not resolved satisfactorily, the consumer may then approach the Green Deal Ombudsman or the Financial Ombudsman Service, depending on the nature of the complaint. Their decisions will be binding on the Green Deal Provider.

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