House of Fraser: Birkenhead

Department for Work and Pensions written question – answered on 14th June 2018.

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Photo of Frank Field Frank Field Chair, Work and Pensions Committee, Chair, Work and Pensions Committee

To ask the Secretary of State for Work and Pensions, if she will allocate additional resources to Birkenhead Jobcentre Plus to support House of Fraser employees whose jobs will be lost as a result of that company's decision to close its store in Birkenhead.

Photo of Alok Sharma Alok Sharma The Minister of State, Department for Work and Pensions

DWP offer a Rapid Response Service (RRS). This is a redundancy service designed to give support and advice to employers and their employees when under threat of redundancy. It is co-ordinated nationally by the National Employer and Partnership Team (NEPT) and is managed by Jobcentre Plus. Each Jobcentre Plus district deploy resources according to the situation and the requirements of the workforce. This service is available to be deployed in Birkenhead should a mandatory consultation period end, and a decision is made by House of Fraser about the support it requires from Jobcentre Plus. The RRS is delivered in partnership with a range of national and local partners, including National Careers Service and local service providers.

The range of support available from Jobcentre Plus and partners may include:

  • Information advice and guidance.
  • Connecting people to jobs in the labour market.
  • Help with job search including CV writing, interview skills, where to find jobs and

    how to apply for them.

  • Help to identify transferable skills and skills gaps (linked to the local labour


  • Training to update skills, learn new ones and gain industry recognised

    certification that will improve employability.

  • Help to overcome barriers to attending training or securing a job or

    self-employment such as child care costs, necessary tools, work clothes, travel

    costs etc.

  • For large redundancies we may also provide on-site services to promote jobs or

    to take benefit claims.

  • On-site presentations to those affected.
  • Jobs Fairs and Job Clubs where appropriate.

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