Universal Credit: Domestic Violence

Department for Work and Pensions written question – answered on 13th June 2018.

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Photo of Lord Kirkwood of Kirkhope Lord Kirkwood of Kirkhope Liberal Democrat Lords Spokesperson (Work and Pensions)

To ask Her Majesty's Government how many Jobcentre Plus offices in Universal Credit full service areas have dedicated facilities for use as private interview suites when interviewing applicants who report domestic abuse.

Photo of Baroness Buscombe Baroness Buscombe The Parliamentary Under-Secretary of State for Work and Pensions

The vast majority of Jobcentres delivering Universal Credit full service have private interview facilities as standard. In the small number of offices where they are not available we are able to make arrangements for customers at nearby offices which do have rooms, or arrange for a home visit to be made where it is appropriate to do so.

We always endeavour to deal with vulnerable claimants sensitively, taking into account the particular circumstances and individual needs of the customers.

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