Universal Credit

Department for Work and Pensions written question – answered on 11th June 2018.

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Photo of Alison Thewliss Alison Thewliss Shadow SNP Spokesperson (Cities), Shadow SNP Spokesperson (Treasury)

To ask the Secretary of State for Work and Pensions, how many claims for universal credit have been closed as a result of an incomplete identity verification.

Photo of Alok Sharma Alok Sharma The Minister of State, Department for Work and Pensions

The requested information is not available

Where the claimant does not have sufficient documentary evidence to verify their identity, DWP follows a process known as a biographical security check, whereby the claimant is asked a series of security questions to validate their identity. Should the claimant fail the biographical security check, as an additional safeguard we can approach a third party to validate the claimant’s identity (subject to the claimant giving their consent).

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