State Retirement Pensions: Females

Department for Work and Pensions written question – answered on 6th June 2018.

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Photo of Roger Godsiff Roger Godsiff Labour, Birmingham, Hall Green

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 24 May 2018 to Question 146091 on State Retirement Pensions: Females, what the duties of the additional 13 staff will be; assessment she has made of the effect of the additional staff on the time taken to conclude (a) all complaints and (b) WASPI complaints; and when he plans for the additional staff to begin (a) training and (b) work with the Independent Case Examiner.

Photo of Kit Malthouse Kit Malthouse The Parliamentary Under-Secretary of State for Work and Pensions

The thirteen additional staff referenced in answer to question 146091 will be deployed on investigation casework. Given the range and complexity of the complaints examined by the Independent Case Examiner’s Office and the demand led nature of the service it provides, it is not possible to provide reliable predictions of the impact the additional staff will have on the time taken to conclude any particular group of complaint investigations. Whilst the process of recruiting new staff is ongoing, start dates and training schedules cannot be agreed until the successful candidates have been identified.

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