Department for Work and Pensions written question – answered at on 24 May 2018.
To ask the Secretary of State for Work and Pensions, whether her Department has set a time limit for notifying claimants from the date of decision whether their (a) application and (b) mandatory reconsideration for Personal Independence Payment has been unsuccessful; and if she will take steps to ensure that unsuccessful claimants receive their decision in a timely manner.
The law does not set a time limit for notifying decisions, be they in relation to claims or applications for mandatory reconsideration. However, decision makers recognise the need to ensure that all decisions are notified without delay. Indeed, usually decision letters are generated automatically and sent immediately once the decision itself has been made.
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