Department for Work and Pensions: Surveys

Department for Work and Pensions written question – answered on 26th April 2018.

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Photo of Faisal Rashid Faisal Rashid Labour, Warrington South

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 23 February 2018 to Question 128682, whether the PIP Claimant Experience Evaluation included responses from people whose claims were disallowed.

Photo of Sarah Newton Sarah Newton The Minister of State, Department for Work and Pensions

Claimants who applied but did not get a PIP award were purposely included in the evaluation. Consequently the experiences of people with different award outcomes, including those who decided to appeal, are fully reflected in the research findings.

This externally commissioned evaluation is known as the Personal Independent Payment Evaluation. It comprised of three waves of research conducted in 2016-7 and focussed on how PIP processes are working from a claimant perspective.

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