Social Security Benefits: Internet

Department for Work and Pensions written question – answered on 23rd April 2018.

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Photo of Frank Field Frank Field Chair, Work and Pensions Committee

To ask the Secretary of State for Work and Pensions, what progress her Department has made on enabling new legacy benefit claimants to submit their supporting documents electronically via a secure online portal.

Photo of Kit Malthouse Kit Malthouse The Parliamentary Under-Secretary of State for Work and Pensions

Where it can be done appropriately and securely, the uploading of documents such as fit-notes and CVs is encouraged for certain benefit systems. DWP does not currently enable citizens to upload documents to all of our legacy benefit systems but we are continuously looking at ways to improve and enhance the customer experience.

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