Department for Business, Energy and Industrial Strategy written question – answered at on 15 March 2018.
Priti Patel
Conservative, Witham
To ask the Secretary of State for Business, Energy and Industrial Strategy, what mechanisms are in place to compensate (a) households and (b) businesses for the disconnection of gas due to a shortage of available gas supply on the network.
Claire Perry
The Minister of State, Department for Business, Energy and Industrial Strategy, Minister of State (Business, Energy and Industrial Strategy) (Energy and Clean Growth)
Under the gas Quality of Service Guaranteed Standards, set by Ofgem, after the first 24 hours of a gas disruption, affected householders will be compensated for time without gas. A domestic customer will receive £30 for each 24-hour period without gas, which is paid automatically through their gas supplier. Small businesses will receive £50 for each 24-hour period without gas, which will also be paid automatically through their gas supplier.
Yes2 people think so
No0 people think not
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