Winter Fuel Payments

Department for Work and Pensions written question – answered at on 5 March 2018.

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Photo of Priti Patel Priti Patel Conservative, Witham

To ask the Secretary of State for Work and Pensions, what steps her Department takes to retrospectively pay winter fuel payments to eligible recipients with pre-paid meters who have not had that payment applied by their energy supplier.

Photo of Guy Opperman Guy Opperman The Parliamentary Under-Secretary of State for Work and Pensions

Winter Fuel Payments are cash payments based on age and residence, and are not means tested. Most payments are made automatically between November and December based on information held by my Department; payments can also be claimed via

In addition, the Department for Business, Energy and Industrial Strategy and my Department work with energy companies to deliver discounts to energy bills through the Warm Home Discount Scheme. This provides an annual discount of £140 on the electricity bills of over 2 million low-income households.

Customers using all payment types, including pre-payment meters, are eligible for the Scheme. The method of payment depends on the electricity supplier and the type of meter. The money isn’t paid to the customer - it’s a one-off discount on their electricity bill, between September and March. The discount is provided to eligible customers as a payment credited to their electricity account, or as a credit on their electricity key or meter, during the winter.

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