It is the responsibility of social care provider organisations to ensure their employees are suitably qualified, competent, skilled and experienced. They are also responsible for ensuring their employees receive appropriate support, training and professional development, to enable them to carry out the duties they are employed to perform.
The role of the Care Quality Commission (CQC) is not to assess work place training within the care sector or if the correct training provision is provided. The CQC’s remit is to understand whether or not the regulated provider can demonstrate that they have adequate numbers of appropriately skilled, competent and knowledgeable staff in place to meet the needs of those they provide a service to.
Where the CQC observes or has evidence that staff are not being supported, trained or enabled to do their job safely or effectively, and determines that this has an impact on the quality and safety of care people are experiencing, it may take action.