The definition used for assaults stated in the figures below is a count of victims that fall within violence against the person group.
On the railways, assaults recorded by BTP of violence against the person amounted to:
2013/14 staff 1,640 customers 4,027
2014/15, staff 1,689 customers 4,562
2015/16 staff 1,949 customers 5,219
2016/17 staff 2,332 customers 5,973
It is important to consider this data in the context of an increase in passenger numbers on the railway, with crimes per million passengers remaining relatively low.
In addition, we believe the increase in rail-staff offences is due to more staff being put onto barrier and gate lines across the network, along with train-operating companies encouraging staff to report offences to BTP. For the increase in customer offences, we believe this is due to recent media campaigns which encourage customers to report offences and also the availability to report offences, via text services such as 61016 & through email.