Claims Processed in 5 working days
Total Claims Processed
% of Claims Processed in 5 working days
Claims Processed in 10 working days
% of Claims Processed in 10 working days
Jobseekers Allowance (JSA)
Employment & Support Allowance (ESA)
All volumes are rounded to the nearest 10.
Management Information System Programme (MISP). MISP is a Departmental performance management, data capture and reporting tool. This type of internal management information does not form part of the official statistics outputs that are released by the Department in accordance with the UK Statistics Authority’s Code of Practice.