Members: Correspondence

Home Office written question – answered on 23rd January 2018.

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Photo of Tommy Sheppard Tommy Sheppard Shadow SNP Spokesperson (Cabinet Office), Shadow SNP Spokesperson (Scotland), Shadow SNP Spokesperson (House of Lords)

To ask the Secretary of State for the Home Department, when she plans to respond to the letter of the hon. Member for Edinburgh East of 14 November 2017; and what steps her Department is taking to ensure that MPs' offices are able to access their account manager team at UK Visas and Immigration.

Photo of Caroline Nokes Caroline Nokes The Minister for Immigration

The hon. Member’s letter of 14 November 2017 was received and a response will be issued as soon as possible.

MPs’ offices have a number of ways to contact their MP Account Management (MPAM) team; by phone, email or letter. Additionally if phone lines are engaged they have been given the MP Account Manager’s personal mobile number for urgent queries and also advised to email to book a call back from the MPAM team.

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