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To ask the Secretary of State for Justice, how many contracts his Department has signed with companies in respect of the digital courts reform programme; what other signatories there are for each of those contracts; what the value of each of those contracts is; and what the performance measures are which form part of each of those contracts.
As of 22/01/2018 forty-one (41) contracts have been awarded under the category ‘Digital and Technology’ to support the delivery of the HMCTS Reform Programme. The Total Contract Value of these contracts is £106.4m. The signatories for these contracts will vary depending on value and budgetary / contractual financial delegations. Prior to ‘contract award’ approval is required through the following channels:
The final contract is signed by the supplier and a member of the commercial team (subject to value).
Performance measures vary by contract and by programme, depending on the services being delivered. Some of these contracts are short fixed price pieces of work, with payment only on acceptable performance and delivery of milestones. Other longer term contracts include service and performance review boards where the HMCTS Senior Business Owner and team will review the services delivered in month. They will then assure whether or not the deliverables have been delivered in line with the contract. Should the performance not meet the standards expected in the contract in accordance with the Service Level Agreements (SLAs) then HMCTS may have a right to service credits or other such remedy from the supplier. At a project level, regular programme reviews and supplier reviews take place for each of the digital service projects being delivered.