Government Departments: Telephone Services

Cabinet Office written question – answered on 26th February 2018.

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Photo of Alison Thewliss Alison Thewliss Shadow SNP Spokesperson (Cities), Shadow SNP Spokesperson (Treasury)

To ask the Minister for the Cabinet Office, by what means Departments select hold music for Government telephone services.

Photo of Oliver Dowden Oliver Dowden The Parliamentary Secretary, Cabinet Office

Individual departments are responsible for putting in place arrangements for telephony services and helplines. There is not specific central guidance in place for hold facilities on Government phone services.

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