Telephone Preference Service

Department for Digital, Culture, Media and Sport written question – answered at on 16 January 2018.

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Photo of Gregory Campbell Gregory Campbell Shadow DUP Spokesperson (International Development), Shadow DUP Spokesperson (Cabinet Office)

To ask the Secretary of State for Digital, Culture, Media and Sport, whether an estimate been made of the extent to which companies are not complying with regulations on preventing nuisance calls for telephone users who subscribe to the Telephone Preference Service.

Photo of Margot James Margot James The Minister of State, Department for Culture, Media and Sport

The Information Commissioner's Office (ICO) are able to enforce monetary penalties on organisations that make nuisance calls to those registered with the Telephone Preference Service (TPS). DCMS do not hold statistics on the number of companies the ICO have brought enforcement action against for breaches of direct marketing regulations. However, the ICO do publish the action they've taken for breaches of, among other things, the TPS on their website at https://ico.org.uk/action-weve-taken/.

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