Department for Business, Energy and Industrial Strategy written question – answered on 12th January 2018.
Alert me about debates like this
To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to monitor the customer satisfaction levels (a) before and (b) after the transfer of Crown post offices to private sector management.
Monitoring customer satisfaction and service performance is the responsibility of Post Office Limited.
I have asked Paula Vennells, the Chief Executive of Post Office Limited, to write to the Hon Member on this matter. A copy of her reply will be placed in the libraries of the House.
Yes0 people think so
No0 people think not
Would you like to ask a question like this yourself? Use our Freedom of Information site.
Making it easy to keep an eye on the UK’s parliaments. Discover who represents you, how they’ve voted and what they’ve said in debates – simply and clearly.
Get insights on TheyWorkForYou and other mySociety sites, in our popular newsletter
Your donations keep this site and others like it running
mySociety is a registered charity in England and Wales (1076346) and a limited company (03277032). We provide commercial services through our wholly owned subsidiary SocietyWorks Ltd (05798215).