Patients: Transport

Department of Health written question – answered on 27th December 2017.

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Photo of Paul Blomfield Paul Blomfield Shadow Minister (Exiting the European Union)

To ask the Secretary of State for Health, with reference to Age UK’s Painful Journeys campaign, what steps his Department is taking to make travelling to and from hospital easier for older people.

Photo of Steve Brine Steve Brine The Parliamentary Under-Secretary of State for Health

The provision of appropriate patient transport services (PTS) in line with national guidance is a matter for local National Health Service commissioners.

The Department is clear that medically eligible patients must have appropriate access to quality PTS to outpatient appointments. The document ‘Eligibility Criteria for Patient Transport Services’ sets out criteria for establishing which patients are eligible for non-emergency PTS. The guidance states that eligible patients should reach appointments in reasonable time and in reasonable comfort, without detriment to their medical condition.

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