Jobcentres: Training

Department for Work and Pensions written question – answered on 12th December 2017.

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Photo of Dan Jarvis Dan Jarvis Labour, Barnsley Central

To ask the Secretary of State for Work and Pensions, how many work coaches have not yet received the training set out in the the Government's publication entitled Improving Lives: the Future of Work, Health and Disability, published on 30 November 2017.

Photo of Sarah Newton Sarah Newton The Minister of State, Department for Work and Pensions

Each work coach receives comprehensive and tailored training based on their individual knowledge and requirements.

The training described in ‘Improving Lives: the Future of Work, Health and Disability’ can be separated into three distinct areas. Training for Health and Work conversations has currently been undertaken by around 14,500 Work Coaches and Team Leaders.

The health route way forms part of the UC Full Service Work Coach training, and all work coaches working on Full Service will have undertaken this.

It is our plan that 5,000 operational colleagues, including Work Coaches, will have undertaken the enhanced mental health training within 2017/18. A further 13,000 colleagues are planned to undertake this in 2018/19.

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