Department for Environment, Food and Rural Affairs written question – answered at on 5 December 2017.
To ask the Secretary of State for Environment, Food and Rural Affairs, pursuant to the Answer of 16 November to Question 111476, on departmental telephone services, whether the same is the case for services provided by his Department's arms-length bodies.
Defra’s arm’s-length bodies do not promote any public telephone lines that are charged at higher rates. The Environment Agency has retained its 0845 number as a secondary number for the Floodline service to ensure continued access for customers still using the old number. The number is not advertised and callers to the 0845 number are advised of the alternative 03 prefixed number.
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