Department for Business, Energy and Industrial Strategy written question – answered at on 20 November 2017.
To ask Her Majesty's Government further to the Written Answer by Lord Henley on 10 November (HL2702), how many complaints from small businesses have been received by (1) the Department for Business, Energy and Industrial Strategy, and (2) the Small Business Commissioner's office, since 1 October; and of those, how many have not been accepted because of the delay in the launch of the Small Business Commissioner's complaints handling service.
Since 1 October, the Department for Business Energy & Industrial Strategy has not received any complaints from small businesses that would be in scope of the proposed Small Business Commissioner’s complaints handling service. The office of the Small Business Commissioner has received two enquiries on behalf of small businesses, neither of which would be in scope of the proposed complaints handling service. Secondary legislation relating to this complaints handling service is currently before this House, and would need to come into force before the complaints service could launch. Subject to the will of Parliament, when it is in force small businesses will be able to submit complaints for consideration, including complaints relating to the period from 6 April 2017.
Yes1 person thinks so
No0 people think not
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