Claims Management Services: Nuisance Calls

Department for Digital, Culture, Media and Sport written question – answered on 21st November 2017.

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Photo of George Howarth George Howarth Labour, Knowsley

To ask the Secretary of State for Digital, Culture, Media and Sport, whether she plans to introduce a ban on cold calling by claims management companies as part of the Financial Guidance and Claims Bill.

Photo of Matthew Hancock Matthew Hancock The Minister of State, Department for Culture, Media and Sport

We agree that more needs to be done to tackle the prevalence of nuisance calls across the UK. During Report Stage of the Financial Guidance and Claims Bill in the House of Lords, the Government announced an intention to bring forward an amendment to restrict cold-calling activities in relation to the claims management industry.

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