Both Assessment Providers are required to ensure that the Health Professionals (HPs) carrying out assessments have knowledge of the clinical aspects and likely functional effects of a wide range of health conditions and impairments including deafness.
All HPs receive comprehensive training in disability analysis. This includes specific case studies and guidance which covers how a person who is deaf, or has a hearing impairment, is likely to be affected in their day-to-day activities. All HPs are required to complete this training before they can be approved to carry out assessments on our behalf.
The Department and our Providers work with a wide range of organisations, including those who represent people who are deaf or have a hearing impairment in order to continuously improve the service provided, including strengthening deaf awareness training material for HPs.