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Her Majesty's Government how many victims of mass marketing scams targeting energy customers since 2016 have required assistance from (1) local authorities, and (2) National Trading Standards.
National Trading Standards (NTS) work with various bodies including the police to tackle mass marketing frauds across all sectors, including energy.
The NTS scams teams work with local authorities to provide support to victims. The team currently has agreements with nearly two hundred local authorities to provide additional support for victims in their areas to help them rebuild their lives. The Department does not hold data on number of mass marketing scams targeting energy customers, the number of victims targeted or the amount of money they have lost.