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Energy: Fraud

Department for Business, Energy and Industrial Strategy written question – answered on 27th July 2017.

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Photo of Baroness Byford Baroness Byford Conservative

Her Majesty's Government, further to the Written Answer by Lord Prior of Brampton on 24 April (HL6622), what assessment they have made of mass marketing scams that target energy customers.

Photo of Baroness Byford Baroness Byford Conservative

Her Majesty's Government how many mass marketing scams targeting energy customers there have been since 2010.

Photo of Baroness Byford Baroness Byford Conservative

Her Majesty's Government how many victims of mass marketing scams targeting energy customers since 2016 have required assistance from (1) local authorities, and (2) National Trading Standards.

Photo of Baroness Byford Baroness Byford Conservative

Her Majesty's Government how much money the victims of mass marketing scams targeting energy customers have lost since 2010.

Photo of Lord Prior of Brampton Lord Prior of Brampton Parliamentary Under-Secretary (Department for Business, Energy and Industrial Strategy)

National Trading Standards (NTS) work with various bodies including the police to tackle mass marketing frauds across all sectors, including energy.

The NTS scams teams work with local authorities to provide support to victims. The team currently has agreements with nearly two hundred local authorities to provide additional support for victims in their areas to help them rebuild their lives. The Department does not hold data on number of mass marketing scams targeting energy customers, the number of victims targeted or the amount of money they have lost.

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