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Her Majesty's Government what assessment they have made of the extent to which the secondary tickets market meets expected standards of consumer protection and fairness; if it does not, whether they intend to lay secondary legislation under the Consumer Rights Act 2015; and if so, when.
The Government appointed Professor Waterson to review consumer protections in the secondary ticketing market. He produced his report last year and in March 2017 the Government responded accepting his report in full and included amendments to the Digital Economy Act designed to enhance protections further. The Government has no plans to introduce additional legislation on the matter under the Consumer Rights Act 2015.