Fraud: Telephone Systems

Home Office written question – answered on 24th July 2017.

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Photo of Philip Davies Philip Davies Conservative, Shipley

To ask the Secretary of State for the Home Department, what steps her Department is taking to (a) educate the police and other law enforcement agencies on and (b) support the successful prosecution of telephony fraud crime.

Photo of Ben Wallace Ben Wallace Minister of State (Home Office) (Security)

Telephony fraud takes a number of forms such as telephone calls that impersonate a bank to persuade victims to transfer money to a fraudulent bank account; a remote attack on a telephony system; obtaining mobile telephony services by providing false details, or making nuisance calls. All telephony fraud should be reported to Action Fraud, the national fraud and cyber crime reporting centre.

Fraud demands a collaborative, innovative response, to keep pace with the changing threat and new technology. That is why we launched the Joint Fraud Taskforce in February last year. I am keen that the full force of the law should be used to pursue, and prosecute fraudsters. Through the Joint Fraud Taskforce, we are working with the City of London Police, the national lead force for fraud, to educate the police, share best practice amd establish a consistent and transparent approach to fraud across all forces.

The Joint Fraud Taskforce is also working to reduce the number of fraud victims and to improve the response received by those who do become victims of fraud. The Taskforce is developing a campaign to provide targeted advice to the public. It will take into account susceptibility to fraud based on research that demonstrates the attitudes and behaviours that leads people to become victims of fraud and online crime.

The Joint Fraud Taskforce is also working to improve the response received by victims of fraud, ensuring individuals have the information needed to avoid falling foul to these types of scams.

In May 2016, the Government also introduced a new requirement for all direct marketing callers to provide caller line identification and introduced a measure in the Digital Economy Act, making it a requirement for the Information Commissioner to issue a statutory code of practice on direct marketing.

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