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General Practitioners: Databases

Department of Health written question – answered on 28th March 2017.

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Photo of John Pugh John Pugh Liberal Democrat Spokesperson (Education)

To ask the Secretary of State for Health, what steps his Department is taking to correct the TTP SystmOne clinical IT software error present since 2009 and affecting around 26 million patients.

Photo of Nicola Blackwood Nicola Blackwood The Parliamentary Under-Secretary of State for Health

The Department and National Health Service organisations have been working closely with the Information Commissioner’s Office and the British Medical Association to support TPP to take appropriate action to respond to the TPP SystmOne data sharing issue. This work should be fully implemented by the summer. There is no evidence that records have been lost, mislaid or misused. However, there are already a number of mitigations in place to prevent potential misuse of information:

- Users’ access to records is role based and requires a smart card or password to access the system;

- All record accesses and all registrations are audited and visible to the general practitioner; and

- Patients (via SystmOnline) can now have visibility of when and where their records have been accessed.

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