Energy: Meters

Department for Business, Energy and Industrial Strategy written question – answered on 29th March 2017.

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Photo of Steve McCabe Steve McCabe Labour, Birmingham, Selly Oak

To ask the Secretary of State for Business, Energy and Industrial Strategy, pursuant to the Answer of 8 March 2017 to Question 66594, on energy: meters, whether SMETS1s installed by one energy provider may be operated by any other existing or new provider if the consumer decides to switch provider.

Photo of Jesse Norman Jesse Norman Parliamentary Under-Secretary (Department for Business, Energy and Industrial Strategy)

Holding answer received on 28 March 2017

The Government’s aim is that smart meters installed by one supplier can be operated by another so that consumers can switch energy supplier readily and retain the benefits of their smart metering service.

In some cases, when a consumer switches energy supplier, the new supplier will able to operate the meter in ‘smart’ mode. If the new supplier is not able to operate the meter in 'smart' mode, the meter will continue to accurately record energy consumption and can be used in 'traditional' mode, with meter readings taken manually.

Work is underway to make SMETS1 smart meters interoperable between energy suppliers through enrolment the Data and Communication Company’s (DCC) system. Ahead of enrolment in to the DCC, a number of industry parties are exploring approaches to enable more consumers to retain their smart services upon switching.

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