Personal Independence Payment

Department for Work and Pensions written question – answered on 8th March 2017.

Alert me about debates like this

Photo of Tom Brake Tom Brake Liberal Democrat Spokesperson (Foreign Affairs), Liberal Democrat Chief Whip, Liberal Democrat Shadow Leader of the House of Commons

To ask the Secretary of State for Work and Pensions, what steps his Department has taken to improve the personal independence payment assessment process to reduce the number of successful appeals against assessments.

Photo of Penny Mordaunt Penny Mordaunt The Minister of State, Department for Work and Pensions

In the period between April 2013 – September 2016, 1.9m PIP decisions were made. Of these, 3% were overturned on appeal.

Throughout the claim and any reconsideration process, the DWP encourages and guides claimants to provide evidence and information that would be useful for their Personal Independence Payment (PIP) assessment.

We are continuing to improve the PIP process. For example, there are plans to test a new version of the ‘How your disability affects you’ form with claimants to see whether this improves their experience of claiming PIP. In addition we are carrying out our own evaluation, commissioning an external research contractor to look at people’s experiences of claiming PIP at different stages of the claimant journey.

We look forward to considering the recommendations from Paul Gray’s second Independent Review of PIP which is due to be published by April.

We will also shortly be introducing service user panels to take real-time feedback from claimants on their experiences of claiming PIP and consider areas for further improvement.

Does this answer the above question?

Yes1 person thinks so

No3 people think not

Would you like to ask a question like this yourself? Use our Freedom of Information site.