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Personal Independence Payment: Appeals

Ministry of Justice written question – answered on 27th February 2017.

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Photo of Helen Jones Helen Jones Chair, Petitions Committee

To ask the Secretary of State for Justice, what the average waiting time is for an appeal against a mandatory reconsideration of a decision on personal independence payments in (a) Warrington, (b) the North West and (c) England.

Photo of Oliver Heald Oliver Heald The Minister of State, Ministry of Justice

The information requested is set out below.


Average waiting time for the disposal of PIP[1] appeals, from receipt to outcome [2], between April and September 2016 (the latest period for which figures are available).

St Helens[3]

17 weeks

North West

18 weeks


15 weeks

Social Security and Child Support (SSCS) data are attributed to the hearing venue nearest to the appellant’s home address. If the case goes to an oral hearing, the location of the tribunal hearing venue is normally nearest to the appellant’s home address. We cannot retrieve data based on the appellant’s actual address, but can produce reports detailing the numbers of cases that were dealt with at one of our regional centres or heard at a specific venue.

1 Personal Independence Payment (New Claim Appeals) which replaced Disability Living Allowance was introduced on 8 April 2013, also includes Personal Independence Claims (Reassessments)

2 Outcome: All appeals disposed of includes those appeals disposed of with and without a tribunal hearing.

3 Covers all appeals heard at the St Helens venue, which is the venue which will contain many of the appellants from the Warrington area, as cases are usually registered to the venue nearest to the appellant’s home address.

Although care is taken when processing and analysing the data, the details are subject to inaccuracies inherent in any large-scale case management system and are the best data available.

The data are a subset of official statistics extracted from the case management system on a different date.

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