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The information requested can be found in the table below.
Victims of domestic abuse
Number of victims who received an award
Average time taken between application and receipt of award
Average amount of award
From 1 February 2015 it became mandatory to indicate the nature of the assault when applying for compensation. Previously, victims of domestic violence and others did not have to declare this information. The data provided therefore may not include all victims of domestic violence who received a payment of compensation from the CICA in 2016. This may also include those who suffered family violence.
To ensure the application of the Criminal Injuries Compensation Scheme is as robust as possible there are safeguards built in. If any applicant disagrees with a decision they can apply for a review. If they remain unhappy they can appeal to an independent tribunal. The table above includes cases in which the award was paid after review and appeal.
The minimum award a victim of domestic abuse can receive under the Scheme is £1,000. However, additional or higher injury awards may be made for disabling mental injuries, depending on the length of time that the applicant’s symptoms persist. In some complex cases, where medical treatment is ongoing or the level of recovery is unknown, it may be in the best interests of an applicant not to settle their claim until the long term implications of an injury can be properly assessed.
During 2016 CICA revised its operating model and undertook a major recruitment exercise to help improve the efficiency of the service it provides to applicants. This included increasing its staff compliment by around 15 per cent since 31 March 2016, refining the online application process and developing its online customer portal.