Jobcentre Plus work coaches receive a range of training so that they can help disabled people and people with health conditions, including those with mental health conditions. This includes undertaking accredited learning to improve their understanding of physical and mental health conditions so that they understand their needs and the barriers to work they face. Work coaches also access specialist support in their local area every day to ensure they can offer the right help and support.
We want to do even more, and so we have announced additional Disability Employment Advisers, new Community Partners and additional mental health training and specialist advice pilots to further enhance the work coach role. In addition, ‘Improving Lives’, the Work, Health and Disability Green Paper published in October 2016, reflects a new approach to work, health and disability. It includes consulting on what else we could do to support work coaches working with disabled people and people with health conditions including those with mental health conditions.