Capita

Ministry of Defence written question – answered on 18th January 2017.

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Photo of Lord Touhig Lord Touhig Shadow Spokesperson (Defence)

To ask Her Majesty’s Government how long the contract with Capita for recruitment to the Armed Forces is expected to operate; and how often the contract is reviewed.

Photo of Earl Howe Earl Howe The Minister of State, Ministry of Defence, Deputy Leader of the House of Lords

The Army is delivering its recruiting operations with Capita through the Recruiting Partnering Project (RPP), a ten-year contract that is due to end in March 2022.

A robust review framework is in place for RPP whereby the Army and Capita review factors such as performance, continuous improvement and value for money on a monthly, quarterly and annual basis.

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