Department for Communities and Local Government written question – answered at on 8 December 2016.
Nusrat Ghani
Conservative, Wealden
To ask the Secretary of State for Communities and Local Government, what recourse homeowners on mixed estates of homeowners and tenants have for the resolution of complaints relating to troublesome neighbours; what role the Housing Ombudsman Service plays in the resolution of such complaints; and if he will make a statement.
Gavin Barwell
Minister of State (Department for Communities and Local Government) (Housing, Planning and London)
Home owners may complain to the landlord of the properties in which troublesome neighbours live and if dissatisfied with the response they receive, may follow the landlord's internal complaints process. Only tenants and leaseholders of housing associations, local authorities and other member landlords can pursue a complaint with the Housing Ombudsman
There are no plans to extend the Housing Ombudsman’s remit to include investigating complaints from members of the wider public.
Yes3 people think so
No2 people think not
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