Only a few days to go: We’re raising £25,000 to keep TheyWorkForYou running and make sure people across the UK can hold their elected representatives to account.

Donate to our crowdfunder

Medical Records: Databases

Department of Health written question – answered on 23rd November 2016.

Alert me about debates like this

Photo of Julie Cooper Julie Cooper Shadow Minister (Health) (Community Health)

To ask the Secretary of State for Health, how many instances have been recorded of Medical Record Envelopes arriving at GP surgeries damaged or with files missing.

Photo of Julie Cooper Julie Cooper Shadow Minister (Health) (Community Health)

To ask the Secretary of State for Health, how many patient medical records are held on paper.

Photo of Julie Cooper Julie Cooper Shadow Minister (Health) (Community Health)

To ask the Secretary of State for Health, how many medical record envelopes have been received by GP surgeries during April to September 2016.

Photo of David Mowat David Mowat The Parliamentary Under-Secretary of State for Health

The movement of medical records between general practitioner (GP) practices and long term storage is managed by Primary Care Support England (PCSE), provided by Capita. PCSE moves an average of 90,000-100,000 Medical Record Envelopes each week. Historically there has been no end to end tracking facility in place to provide information on the volumes of medical records that are received by GP practices. GP surgeries have their own clinical systems where they may record receipt of medical record envelopes however NHS England does not have access to those systems so is unable to provide data which shows numbers received.

There have been two incidents of Medical Record Envelopes arriving damaged or with missing files recorded by PCSE using the Information Governance Toolkit. NHS England has received some emails from practices indicating damage to the sacks which contain records. These do not constitute Information Governance incidents as there has been no disclosure of patient information. However, they could be considered as a ‘near miss’ and reported as such.

Any patient who has ever registered with a GP practice in England has a paper primary care medical record held in a Lloyd George envelope.

Does this answer the above question?

Yes0 people think so

No0 people think not

Would you like to ask a question like this yourself? Use our Freedom of Information site.