Govia Thameslink Railway

Department for Transport written question – answered at on 22 November 2016.

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Photo of Kelvin Hopkins Kelvin Hopkins Labour, Luton North

To ask the Secretary of State for Transport, for what reasons the Govia Thameslink Railway franchise agreement and remedial plan set out cancellation benchmarks whereas the Office of Road and Rail criteria for Govia Thameslink Railway set out combined cancellations and services late benchmarks.

Photo of Paul Maynard Paul Maynard Parliamentary Under-Secretary (Department for Transport)

The combined Cancellations and Serious Lateness (CaSL) measure reported by the Office of Rail and Road covers disruption caused across the whole industry, including incidents caused by Network Rail and other train or freight operators. There are separate benchmarks under the franchise agreement and the remedial plan covers cancellations and delays to passengers caused by Govia Thameslink Railway which incentivise the operator to reduce both. This obviates the possibility of an operator playing one measure off against another.

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