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Parliamentary Digital Service

House of Commons Commission written question – answered on 23rd November 2016.

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Photo of Greg Knight Greg Knight Conservative, East Yorkshire

To ask the Rt. hon. Member for Carshalton and Wallington, representing the House of Commons Commission, if the House of Commons Commission will undertake a value for money review of the effectiveness of the Parliamentary Digital Service.

Photo of Tom Brake Tom Brake Liberal Democrat Spokesperson (Foreign Affairs), Liberal Democrat Chief Whip, Liberal Democrat Shadow Leader of the House of Commons

In January of this year the Director of the Digital Service commissioned Deloitte to conduct an independent efficiency review of the Digital Service 10 months after its formation. The top level finding of the review was that: “Parliamentary Digital Service (PDS) is not failing in terms of efficiency for the budget it is allocated and systems it operates, however, it is failing to meet its potential.”

The review identified eight key themes to improve efficiency and effectiveness: benefits & outcomes, culture, governance, asset management, talent, infrastructure, contracts and strategy. The Digital Service has fully accepted that these are areas for improvement and senior Digital Service staff are taking ownership of these areas.

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