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Security Industry Authority

Home Office written question – answered on 23rd November 2016.

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Photo of Sylvia Hermon Sylvia Hermon Independent, North Down

To ask the Secretary of State for the Home Department, for what reasons the Security Industry Authority has been unable to process promptly online applications for its licences; and if she will make a statement.

Photo of Sylvia Hermon Sylvia Hermon Independent, North Down

To ask the Secretary of State for the Home Department, what assessment she has made of the effectiveness of the Security Industry Authority's online application processing of licences; and if she will make a statement.

Photo of Brandon Lewis Brandon Lewis Minister of State (Home Office) (Policing and the Fire Service)

The Security Industry Authority (SIA) launched a new IT system in July 2016 which is experiencing some difficulties due to system defects which are being resolved. Some applications are therefore taking longer to process than anticipated.

We are closely monitoring the performance of the SIA, and are working with them to ensure a return to expected service standards.

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